The flight operations of Egyptair start from Terminal 1 at Juan Santamaría International Airport (SJO). The terminal operates with a specific layout that improves the overall airport experience for passengers. Here, they can easily finish their airport proceedings through check-in, security, and boarding because of helpful signs, clean spaces, and supportive airport staff. These professionals remain with the passengers throughout the journey to make the journey comfortable and smooth.
Essential Details About Egyptair SJO Terminal
| Airport Name | Juan Santamaría International Airport |
| Address | Alajuela Province, Río Segundo, Costa Rica |
| Airport Code | SJO |
| Contact Number | +50624372400 |
| Terminal | Terminal 1 |
| IATA Code | MS |
| ICAO Code | MSR |
| Working Hours | 24 hours |
| Official Website | www.egyptair.com |
| www.facebook.com/EGYPTAIR | |
| twitter.com/EGYPTAIR | |
| You Tube | www.youtube.com/egyptair |
| Instagram Account | www.instagram.com/Egyptair/ |
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List of all Egyptair Terminals
Passenger Services Offered at Egyptair SJO Terminal
Travel services offered by Egyptair help passengers have a comfortable airport experience at the SJO terminal. Passengers can depend on airline staff to guide them through their entire journey while the staff provides support.
- Flight Bookings and Reservations: Passengers may visit counters of the airline for new bookings, ticket modification and information related to the journey. The staff provides step-by-step assistance for an effortless process.
- Baggage Services: Professionals in the terminal assist with baggage check-in as well as lost items and damaged luggage. Demat counters also provide additional assistance with baggage.
- Check-in Opportunities: The check-in counter, self-check-in kiosks, and checking in online via the Egyptair application prior to arriving at the airport.
- Unaccompanied Minor Services: Unaccompanied minors are escorted by trained staff from check-in to their destination. Staff ensure minors always feel safe and cared for.
- Airport Transfer: SJO has public transport, taxi areas, rental car providers, and shuttle buses for terminal switching or city transfer.
- Entertainment and Dining Facilities: Passengers have the option to indulge in snacks, meals, and beverages from several food outlets within the terminal. It’s also encouraged that you entertain yourself via personal devices while onboard.
- Wi-Fi Services: Passengers are provided free Wi-Fi throughout the terminal to check flight status, connect with family or work online while they wait.
- Lounges to Relax: Access to some relaxing lounges for passengers. These lounges provide quiet seating areas, refreshments and charging options.
- Pet Services: Egyptair provides a pet travel service that includes guidelines for flying with pets or service pets, and staff assistance for passengers travelling with pets.
- Special Assistance: The terminal offers passengers in need of special support facilities like wheelchairs, mobility aid, and sensory assistance. Staff are trained and available to assist.
Departure at Egyptair SJO Terminal
Passengers should arrive at least two hours at the airport in advance of their scheduled flight time to travel with Egyptair. This terminal has elements with supportive staff that use signposts to guide them to their respective check-in, baggage drop and security screening points. Passengers who arrive ahead of time can bypass congestion so they have enough time to make use of the terminal amenities and stores.
Arrival at Egyptair Terminal SJO
When passengers at SJO finish their Egyptair route, they should proceed directly to the baggage claim section for checking their lost items. Passengers can use both terminal signs and audio announcements to find their way to exits along with transport zones. After accessing the rental vehicles, passengers can use taxis and shuttle buses to finish their journey.
Flight Delay or Cancellation Guidelines
Passengers of Egyptair receive notification by SMS and email whenever their flight experiences delays or cancellations. When traveling, passengers can seek assistance at the designated customer service points throughout the terminal. They can easily access rebooking services and flight change options and request refunds through the app and website for managing their travel bookings.
Shopping And Dining Options at Egyptair SJO Terminal
Passengers at SJO airport can enjoy a wide range of shopping activities and meal services during the entire waiting time before their flight. With all tastes being catered for, passengers will find endless dining opportunities across the airport with casual and relaxed dining options. In-terminal duty-free shops allow passengers to purchase gifts, in addition to electronics, books, and travel-related items, prior to flight departure.
